Professional and

Customer Service Soft Skills

We can help your employees develop critical skills such as:

  • Social Skills

  • Asking Effective Questions

  • Active Listening

  • Clear & Concise Communication

  • Receiving Feedback

  • Resolving Conflicts

  • Exhibiting Positive Demeanor

  • Influencing Others

  • Providing Instructions

  • Interviewing for a Job

  • Making Presentations

Benefits

Benefits include:

  • Rapid Skill Development

  • Increased Productivity

  • Increased Employee Engagement, Job Satisfaction, and Retention

  • Increased Collaboration, Innovation, and Adaptability

  • Professional Development and Career Development for Employees

  • Reduced Stress, Absenteeism and Turnover

  • Reduced HR Interventions

Case Studies

These case studies use the same AI platform that we are authorized and trained to distribute. In these cases, AI practice was used to supplement traditional training and coaching.

Fortune 500 Communication Coaching

  • Help professionals communicate with more impact, intention, and confidence.

  • Integrate messaging best practices with roleplay practice

  • Real-time feedback on delivery and content.

  • Guidance on conciseness, presence, and pacing.

“This AI goes way beyond counting your ‘ums’ when you speak. It listens for message structure, key elements, and storyline flow. Then, it can make recommendations on what to change based on our messaging models.”

- President

Fortune 50 Executive Search Interview Training

  • High stakes interview simulations

  • Contextual follow up questions

  • Private and judgment-free coaching

  • Evaluates gesture, posture, body language, word choice, and more

  • Can also share practice sessions with a colleague or coach

"Any misstep during a high stakes interview for a leadership position can have massive consequences. (This) allows candidates to build their confidence without feeling judged by anyone else.” - Global Head and CEO

Communications and Public Speaking

Used by organizations such as:

  • Dale Carnegie (serves millions)

  • Toastmasters International (~300,000 members in 149 countries)

  • Korn Ferry (serves 97% of Fortune 500)

  • Clarity Media Group (serves Fortune 500 executives in over 40 countries)

  • Capitol Debate (1,000+ students)

  • iSpeak (serves the Fortune 500)

"(This) is game-changing. We can't imagine going back to the old way of media training...this is the future...” - Chief Operating Officer

"At Dale Carnegie, we don't just believe in transformative experiences; we create them." - David Wright, President and CEO

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