Business Use Cases
Emotional Intelligence (EQ) is responsible for 58% of a leader's job performance, according to TalentSmart. It’s also shown that leaders with higher EQ tend to make better decisions and foster stronger teams.
In a LinkedIn study, 92% of hiring managers and talent professionals said soft skills are as important or more important than hard skills, with communication, teamwork, and adaptability being the top soft skills needed in leadership.
Leadership Development
Organizations with leaders who demonstrate empathy outperform others by 20%, according to a study by Development Dimensions International (DDI).
Resolve
Low KPIs
60% of healthcare professionals witness mistakes in patient care but lack the skill and confidence to voice their concerns. - VitalSmarts' "Silence Kills"
Diversity Equity & Inclusion
Enable your people to safely practice responding to challenging diversity situations, such as micro-aggressions, in a judgement-free environment.
Change Management
70% of organizational change initiatives fail, largely due to a lack of effective communication and leadership skills.
- McKinsey
Manager Training
Approximately 80% of managers lack the critical leadership skills of EQ, communication, motivating others, and coaching.
- Gallup
Employee Engagement
60% of employees are not engaged, managers account for 70% of engagement, and 80% of managers lack critical leadership skills.
- Gallup
Employee Retention
70% of employees say that job-related training and development opportunities influence their decision to stay with a company
- Society for HRM
Onboarding Programs
Strong on- boarding improves new hire retention 82% & productivity 70%.
- Glassdoor
It cost $100K per new hire who leaves. - SHRM
Career Development
94% of employees say they would stay at a company longer if it invested in their career development, according to LinkedIn's 2019 Workplace Learning Report
EQ for Technical Professionals
Research shows that 75% of long-term job success depends on people skills, while only 25% depends on technical knowledge.
- Carnegie Institute of Tech
Social Skills
for Gen Z
Socially skilled Gen Z employees are 30% less likely to leave within a year, and 60% more likely to advance w/in 5 years
- Gallup, Forbes
Service to
Sales
Companies with well-trained service techs who sell see 10-30% revenue growth. 75% of customers purchase more based upon service tech recs. -McKenzie, Deloitte
Team Collaboration
86% of employees and execs cite a lack of collaboration and communication as the primary reason for workplace failures. - Salesforce
Client
Relations
Companies that invest in building relationship-focused skills in client-facing employees report 20-40% higher revenue growth than those that don’t. - Deloitte.
Business
Negotiation
Organizations that focus on negotiation training see a 30% improvement in client retention due to better-managed client expectations and trust-building. - HBR
